Electronic commerce, or "e-commerce," is one of the biggest buzzwords in today's business world. But don't let the frenzy that surrounds e-commerce intimidate you. In its simplest form, e-commerce just means taking things that your company is already doing in person, through the mail, or over the telephone, and doing those things in a new place--on the Internet. It may seem special now, but in a few short years it'll be just another part of how every company does business. In fact, we're rapidly headed for a time when businesses that aren't on the Internet will be as far out of the mainstream as a business without a telephone number is today.

Businesses can do things with e-commerce that would be prohibitively expensive or logistically difficult to do through older channels of commerce. A Web site is naturally a 24-hour-a-day operation, unlike a traditional 9-to-5 company. It is much easier to keep a Web site up to date with all your company and product information than it is to do the same thing with print materials. And the interactivity and completeness of an e-commerce Web site can engage customers more directly, giving them a feeling of empowerment and control that is difficult to duplicate through other methods of doing business.

I do provide two solutions for e-commerce web sites

• Basic solution
• Customised solution